Service terms
Terms & Conditions
These Terms & Conditions govern the use of Arrive60 and the services booked through our platform.
Booking Rules
- Bookings are accepted based on technician availability.
- Arrival time is an estimated target and may vary due to traffic, weather, or unforeseen circumstances.
- Customers must provide accurate service details.
Pricing
- Prices shown are estimates unless otherwise specified.
- Final charges may vary after technician inspection.
- Any additional work will require customer approval.
Cancellations
- Customers may cancel before technician arrival.
- Cancellation after technician dispatch may incur a service charge.
- Repeated misuse of bookings may result in account restrictions.
Service Limitations
- Existing damage
- Manufacturer defects
- Issues outside the booked service scope
- Delays caused by force majeure events
Arrive60 is not responsible for the items listed above.
Liability
Arrive60 acts as a service platform connecting customers with verified technicians. Liability is limited to the value of the booked service, except where prohibited by law.
Customer Responsibilities
- Provide accurate booking information.
- Ensure safe access to the service location.
- Cooperate with technicians during service.
- Complete payment after service completion.